Mountain Sports School Ski/Snowboard Instructor
Job Type: Seasonal
Schedule: Full-time, Part-Time & Peak (e.g. just December Holiday Rush) positions available; Hours of MSS Operation are 9:30 am-6 pm on weekdays and 9:30 am-3:30 pm on weekends; hours flexible depending on Status
Base Pay Rate: $17-23.50/hr. Additional incentive rates based on experience, private requested hours, etc.
Description
Snow King Mountain Resort is the iconic Mountain Resort located in the heart of beautiful Jackson Hole, Wyoming. It is home to many summer and winter family-friendly attractions as a dual seasonal facility. The Snow King Team is looking for people with a love for the outdoors, a desire to learn, and a commitment to excellent service.
Job Description
Ski and Snowboard instructors are dedicated to providing exceptional service to our guests. The Instructor will provide quality ski or snowboard instruction to guests in a safe and fun learning environment while upholding company guidelines and all Wyoming Skier Safety Act rules/regulations.
Essential Duties and Responsibilities:
- Ability to competently ski or snowboard all Green, Blue, and (single) Black terrain at Snow King Mountain; exceptions made on a case-by-case basis
- Ability to physically, clearly, and accurately both communicate & demonstrate instruction to guests within [instructor’s] assigned levels of Alpine Skiing/Snowboarding
- Ability to discuss the lesson content and evaluate the progress of the lesson with the guest
- Ensuring that guests are matched to appropriate [instructor] skier/snowboarding skill levels and work with supervisors/managers to make appropriate changes when necessary
- Upholding the highest levels of guest safety on varied terrain in varying winter weather conditions
- Coaching guests to load and unload the chairlift and physically assist children with the process
- Having high levels of guest service skills and customer experience
- Possessing high levels of creativity
- Willingness to teach a family lesson despite varying ages; willingness to teach ages 4+ and/or instructor both disciplines
- Understanding and abiding by the rules and procedures set forth in the Mountain Sports School Operations Manual
- Attending and being responsible for morning & afternoon lineup when scheduled
- Assisting guests with transportation of ski/snowboard equipment
- Supervising children in class at all times; assisting at lunch and snack times; ensuring the return of children to an identified guardian
- Assisting in the operational responsibilities of the Mountain Sports School programs including, but not limited to, the registration process, directing guests to the appropriate equipment fitting source, aiding boot/equipment fitting, sales, upkeep of outdoor teaching areas, cleanliness of facilities, and other tasks as assigned by MSS leadership
Minimum Qualifications:
- 18 years of age or older
- High School or equivalent education
- Successful completion of a background check
- Attend and successfully complete the Mountain Sports School mandatory training session(s)
- Must be available to work holidays and weekends
- Must be fluent in all aspects of the English language (spoken and written)
- Must have excellent guest service and communication skills
- Must work well in a team
- Must be able to work in inclement weather in a high alpine environment
- Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions
- Basic knowledge of word processing, spreadsheet, and browser applications
Employee Benefits:
- Employee season pass (free access to all activities and skiing/snowboarding on the mountain)
- Food and Beverage discounts, Retail/Rental discounts, free equipment rentals
- Reciprocal ski benefits and over 40 resorts across the US
- Online Pro Deals
- Discounted tickets for family and friends